Terms of Service

Back to Shortener

1. Acceptance of Terms

By accessing and using our URL shortener service, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Service Description

Our URL shortener service allows users to create shortened URLs with the following features:

  • Creation of shortened URLs without requiring an account
  • Comprehensive analytics dashboard for your shortened URLs
  • Ability to delete your own shortened URLs
  • Option to create a custom alias for your shortened URLs
  • Option to password-protect your shortened URLs
  • Option to set usage limits for your shortened URLs, after which they will be automatically deactivated
  • Option to set expiration dates for your shortened URLs
  • Option to export analytics data as CSV
  • Reporting system for malicious or abusive URLs

3. Analytics & Usage Statistics

Our service provides comprehensive analytics for shortened URLs, including:

  • Total click counts and click trends over time
  • Time-based analytics (by day, hour, and minute)
  • Referrer information (which websites sent visitors to your link)
  • Geographic data (country-level location of clicks)
  • Browser and device information (browser types and device categories)
  • Peak usage hours and patterns
  • CSV export of all collected analytics data

These analytics are only accessible using your unique access key generated when creating the shortened URL. You are responsible for securing your access key.

4. Link Ownership & Browser Storage

Since our service does not require account creation, links you create are associated with your browser. Please note:

  • Only URLs created in your current browser session will be accessible for management
  • Your unique access key is required to view analytics and delete URLs
  • Clearing your browser data may result in losing access keys to manage your shortened URLs
  • Lost access keys cannot be recovered - you will lose the ability to view analytics or delete those URLs

5. Privacy & Data Collection

For each click on a shortened URL, we collect and store:

  • Timestamp of the click
  • Referrer URL (the website that linked to your shortened URL)
  • Country of origin (determined from IP address, but IP address itself is not stored in analytics)
  • Browser information (browser type and version)
  • Device category (Desktop, Mobile, or Tablet)

Additionally, for security and abuse prevention purposes:

  • IP addresses may be temporarily stored (up to 24 hours) for rate limiting and abuse prevention
  • IP addresses are permanently stored when you submit a report about a malicious URL

We do NOT:

  • Store IP addresses permanently in our analytics database
  • Track individual users across different shortened URLs
  • Build user profiles for marketing or advertising
  • Collect any information from the destination website

For complete details, please review our Privacy Policy.

6. Rate Limiting & Fair Use

To ensure service availability and prevent abuse:

  • We implement rate limiting on URL creation and access to public endpoints
  • Excessive automated requests may result in temporary or permanent blocking
  • Your IP address and request patterns may be temporarily stored for rate limiting purposes
  • Circumventing rate limits through technical means is prohibited
  • We reserve the right to adjust rate limits at any time without notice

Normal usage by legitimate users will not be affected by these measures.

7. URL Reporting System

You may report malicious or abusive URLs through our reporting system:

  • Reports must be made in good faith and should identify legitimate concerns
  • False or spam reports may result in blocking of your IP address
  • Your IP address will be stored with your report to prevent abuse
  • We review reports and may delete URLs that violate our terms
  • Submitting a report does not guarantee action will be taken

8. Password Protection

For password-protected links:

  • You are responsible for remembering and safeguarding passwords you set
  • Passwords are hashed and cannot be recovered if lost
  • Failed password attempts are rate-limited to prevent brute-force attacks
  • Repeated failed attempts may result in temporary lockouts
  • If a password is lost, you can still delete the URL using your access key

9. URL Limits & Expiration

Our service allows you to set usage limits and expiration for URLs:

  • URLs will automatically expire after your selected time period
  • URLs will automatically deactivate after reaching your selected usage limit (if specified)
  • Once a URL has expired or reached its usage limit, it cannot be reactivated
  • Analytics data for expired URLs may no longer be accessible and may be deleted at any time
  • You may create a new shortened URL with the same target destination
  • We reserve the right to set maximum expiration periods and usage limits

10. Link Deletion & Data Retention

Regarding the deletion of shortened URLs:

  • You may delete any URL you have created at any time using your access key
  • Deletion is permanent and cannot be undone
  • Analytics data for deleted URLs may no longer be accessible and may be deleted from our systems
  • We reserve the right to delete any URLs that violate our acceptable use policy
  • Expired URLs and their analytics data may be purged from our systems at any time
  • We do not guarantee retention of analytics data after URL expiration or deletion
  • Rate limiting data is automatically deleted after 24 hours

11. CSV Export & Data Portability

You can export your analytics data:

  • CSV export includes all collected analytics data for your shortened URL
  • Exported data includes timestamps, referrers, countries, browsers, and devices
  • Export is available at any time through the analytics dashboard
  • You are responsible for securing exported data
  • We are not responsible for any misuse or exposure of exported data

12. Acceptable Use

You agree not to use our service for:

  • Illegal activities or content
  • Sharing malware, viruses, or other harmful content
  • Phishing, scams, or fraudulent activities
  • Content that violates others' intellectual property or privacy rights
  • Spamming or bulk messaging activities
  • Harassment, hate speech, or content promoting violence
  • Child exploitation or any content involving minors inappropriately
  • Bypassing intended usage limits through technical means
  • Automated scraping or harvesting of service data
  • Any activity that could harm our infrastructure or other users
  • Circumventing rate limits or security measures
  • Submitting false reports to abuse the reporting system

We reserve the right to delete URLs and block access for violations of this policy.

13. Service Availability & Modifications

We may modify or terminate the service at any time. Changes may include:

  • Adding or removing features
  • Changing how analytics are collected or displayed
  • Modifying data retention policies
  • Adjusting analytics granularity or detail level
  • Implementing or modifying rate limits to prevent abuse
  • Changing or removing CSV export functionality
  • Updating security measures and access controls
  • Modifying the reporting system

We will make reasonable efforts to maintain service availability, but we do not guarantee uninterrupted access.

14. Analytics Accuracy

While we strive for accuracy in analytics data:

  • Click counts and analytics may not be 100% accurate
  • Bot traffic filtering may cause some legitimate clicks to be excluded
  • Geographic data is approximate based on IP geolocation
  • Browser and device detection may misclassify some user agents
  • Network issues may result in incomplete data collection
  • We are not responsible for decisions made based on analytics data

15. Third-Party Services

Our service relies on third-party infrastructure providers. You acknowledge that:

  • These providers have their own terms of service and privacy policies
  • Service availability may depend on third-party infrastructure
  • We are not responsible for third-party service failures or data breaches
  • Data may be processed in various geographic locations

16. No Warranty

This service is provided "as is" without any warranties, express or implied. We do not guarantee that:

  • The service will be available at all times
  • Analytics will be 100% accurate or complete
  • URL shortening will always function as expected
  • Analytics data will be retained after URL expiration or deletion
  • Analytics data will be accessible indefinitely
  • CSV exports will be error-free or complete
  • Data processing will occur in real-time
  • Rate limiting will not affect legitimate usage
  • Reported URLs will be reviewed or deleted

17. Limitation of Liability

We are not responsible for any damages resulting from your use of this service, including but not limited to:

  • Loss of access to your shortened URLs or analytics data
  • Inaccuracies in analytics or click tracking
  • Loss of data due to service interruptions
  • Decisions made based on analytics data
  • Actions taken by users who access your shortened URLs
  • Misuse of exported CSV data
  • Privacy implications of collecting or sharing analytics data
  • Consequences of rate limiting or access restrictions
  • Outcomes of URL reports or moderation decisions
  • Any damages arising from temporary or permanent service interruptions

Our total liability shall not exceed the amount you paid for the service (which is zero for free users).

18. Indemnification

You agree to indemnify and hold harmless our service, its operators, and affiliates from any claims, damages, or expenses arising from:

  • Your use of the service
  • URLs you create or share
  • Violation of these terms
  • Violation of any third-party rights
  • False or malicious reports you submit

19. Termination

We reserve the right to:

  • Delete any URL without notice for violations of these terms
  • Block access to our service for any user or IP address
  • Terminate or suspend the service at any time
  • Modify these terms without prior notice

20. Changes to Terms

We may update these terms by posting a new version on this website. Your continued use of the service after changes indicates acceptance of the updated terms. We encourage you to review these terms periodically.

21. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved in the appropriate courts of our jurisdiction.

22. Contact

If you have questions about these Terms of Service, please contact us at: contact@29E.org

Last Updated: December 24, 2025